Emperior Orthopaedic Divan Bed King Size

Shipping Policy

1. Processing Time: Orders are processed within 3-5 business days from the date of purchase.
2. Shipping Options:
- Standard Shipping (7-10 business days)
- Expedited Shipping (3-5 business days)
- Express Shipping (1-2 business days)
3. Shipping Rates: Calculated at checkout based on location and shipping option chosen.
4. Tracking: Tracking information provided via email once order ships.

Return Policy

1. Return Window: 30 days from date of delivery.
2. Eligibility: Item must be in original condition with tags attached.
3. Refund Processing: Refunds processed within 5-7 business days of receiving return.
4. Return Shipping: Prepaid return shipping label provided.
5. Exceptions:
- Final Sale items not eligible for return.
- Custom orders subject to 20% restocking fee.

Damaged or Defective Items

1. Notification: Notify us within 3 days of delivery.
2. Replacement: Replacement item shipped within 5-7 business days.
3. Refund: Refund processed if replacement not available.

Cancellation Policy

1. Cancellation Window: 24 hours from date of purchase.
2. Refund: Full refund processed if cancelled within window.

Contact Us

For shipping and return inquiries, please email harleysfurniture1@gmail.com or call 07458 657305‬

- Dust regularly with a soft cloth
- Avoid direct sunlight and moisture
- Use coasters and placemats to protect surfaces
- Condition leather and wood as needed
- Vacuum or brush fabric regularly